What is a Home Care Virtual Assistant?A Home Care Virtual Assistant (VA) is a trained, remote professional who supports your agency with tasks such as scheduling caregivers, coordinating services, managing intakes, billing support, and client communication—so your on-site team can focus on patient care.
Are your VAs experienced in the home care industry?Yes. We recruit bilingual, industry-specific professionals who understand the unique workflows and compliance requirements of home care agencies.
Is patient information secure and HIPAA-compliant?Absolutely. We have the resources, secure data systems, and advanced tech equipment to keep your client information private and compliant. Every VA is trained in confidentiality and HIPAA protocols, so you can trust that sensitive data stays protected.
Can a VA handle scheduling across multiple locations?Yes. Our VAs are skilled at managing complex schedules for multi-location or multi-disciplinary teams, ensuring seamless communication between caregivers, clients, and administrators.
Do you offer bilingual or multilingual support?We do. All of our VAs are bilingual (English/Spanish) and can support agencies that serve diverse client populations.
How quickly can we get started?Most agencies are matched with a qualified VA within a few business days. After a brief onboarding call, your VA can begin handling tasks immediately.
How much does a Home Care VA cost compared to hiring in-house staff?Hiring a VA through InteractiveWorkers is a cost-effective alternative to adding full-time staff. You get experienced support without the overhead of benefits, payroll taxes, or long hiring cycles.
